Frequently Asked Questions
Everything you need to know about your luxury fashion experience.
What payment methods do you accept?
We accept all major credit and debit cards, including Mastercard, Visa, and American Express, as well as digital wallets like Apple Pay and PayPal for a secure checkout.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use the prepaid return label included in your package to start a return.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary by location and will be calculated during checkout.
How can I track my shipment?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.